Are my payments secure?
Yes, all of our transactions are encrypted using industry standard equipment to ensure that only we see your private information. Back to Questions
How long until I receive my order?
This will depend on the shipping method you choose and if the item or items are being shipped within the U.S. or Internationally as well as payment method. Jewelry orders placed Monday through Thursday will be shipped
the next day and jewelry orders placed Friday through Sunday will be
shipped Monday. This applies to all shipping methods. All wall crosses will take one to two weeks to ship because they are handcrafted and custom made to order. Back to Questions
What payment methods do you accept?
We accept Visa, MasterCard and Discover with United States addresses only, but will ship internationally. We will also accept Cashier's Checks and Money Orders. Cashier's Checks and Money Orders may take longer depending on the postal service and they will need to be received by us and approved by our bank before we will ship. Back to Questions
Do I have to pay Sales Tax?
Only certain states must pay sales tax, you will be notified if taxes apply to your order before completing the checkout. Back to Questions
What are your normal business hours?
Our normal business hours are Monday - Friday, 5pm - 9pm, CST. Back to Questions
What shipping methods do you use?
We currently ship via UPS: Ground, 3 Day Select, 2nd Day Air, & Next Day Air; USPS: First Class Mail, Priority Mail, & Express Mail. and We also ship via international mail service letter post, global priority mail and global express mail Back to Questions
Do you ship anywhere?
We currently service the following countries: Aruba, Australia, Bahamas, Bermuda*, Belgium, Canada, Denmark, Dominica*, Finland, France, Germany, Greece*, Guyana, Guatemala*, Hong Kong, Ireland, Iceland, Italy*, Jamaica, japan, Mexico, Netherlands, Netherlands Ant*, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, Thailand, United Kingdom.*Countries listed with an * do not allow Global Priority Mail Back to Questions
Are your earrings sold in pairs?
Yes, all of our earrings are sold by the pair. Back to Questions
Do you do repairs?
We do not offer repair service. If you receive a defective item, please see our returns policy. Back to Questions
Are your stones genuine?
Our stones are genuine unless otherwise noted. Back to Questions
